Ethics and Compliance

Our Commitment

CFAO is a group committed with strong principles of integrity, respect and transparency.

Global Code of Conduct and Ethics

In 2017, CFAO adopted the Global Code of Conduct and Ethics (COCE) of the Toyota Tsusho Corporation group (TTC) which replaces the CFAO Code of Business Conduct applicable since 2010. The COCE focuses on 10 key principles or ‘creeds’ inspired by international standards and in line with the CFAO Code of Business Conduct.

The Ten Creeds

  1. We are committed to 'ANZEN' to create a safe and healthy work environment.
  2. We will comply with all applicable laws and regulations.
  3. We are committed to accurate financial reporting.
  4. We are accountable for compliance with all company rules.
  5. We will act with integrity, honesty and transparency.
  6. We will contribute to sustainable development.
  7. We will promote environmentally friendly corporate activities.
  8. We will add value through innovation and Kaizen.
  9. We will respect human rights.
  10. We will embrace diversity and inclusion.
Discover the Code of Conduct and Ethics

In May 2018, the Group Compliance Committee validated the issuance of two instruments: the Anti Bribery & Corruption Policy (ABCP) and Procedures (ABCPR). In November 2022, the Executive Committee validated the CFAO Group Anti-Corruption Code of Conduct, supplementing the COCE.

CFAO Group Anti-Corruption Code of Conduct

Ethical Alert System

As part of its ethical approach, CFAO Group has set up a Whistleblowing system called SPEAK UP. It allows any person to report violations in complete confidentiality.

Whistleblowing Procedure

External Alert

  • How to launch an external alert?

The Whistleblower can make an external report to the competent authorities… Decree No. 2022-1284 of October 3, 2022

  • What information should be reported via external channels?

Whistleblowers can report facts relating to a crime, offense, threat or harm to the general interest…

  • a crime
  • an offense
  • a threat or harm to the general interest
  • a violation or an attempt to conceal a violation of an international commitment regularly ratified or approved by France, of a unilateral act of an international organization taken on the basis of such a commitment, of the law of European Union, law or regulation.