1. JOB INFORMATION

Division: Business Development
Department: Consumer
Section: Product Development
Reports to: Sales and Marketing Director
Work station: Nairobi

2. JOB PURPOSE

In 2023 CFAO Kenya introduced Sofy range of products, through importation and distribution of “Sofy Deep Absorb” a feminine hygiene product. Sofy is a Unicharm brand currently rated at no. 1 in Asia. CFAO Kenya has just began local production of Sofy Long Lasting product targeting the mass market.

We are looking for an experienced and motivated R&D professional to join our team in Kenya.

The ideal candidate will have a strong understanding of the consumer goods industry, with a focus on product development and research.

3. MAIN RESPONSIBILITIES OF THE JOB

Research

1. Plan and commission consumer research (qualitative and quantitative) to research agencies.
2. Conduct consumer research (qualitative and quantitative) and explore consumer needs from the results.

Product and Material Development

3. Understand product structure and propose and implement product improvements to meet consumer needs.
4. Understand the machinery used to manufacture products and consult with engineers on equipment modifications to produce desired products.
5. Understand the materials used and be able to select and develop appropriate materials in conjunction with suppliers.

Design and select materials for packaging and cartons.

6. Understand package printing technology and be able to make appropriate improvement requests to packaging companies in case of printing problems.

Others

1. Product Improvement through direct observation and analysis of used diapers and sanitary towels (Involves checking used products, understanding actual usage, and identifying areas for product improvement).

4. KNOWLEDGE, SKILLS AND EXPERIENCE

(Minimum level of academic and professional qualification required to perform effectively in the role)

Bachelor’s degree in chemical or Process Engineering or relevant field from a recognized institution.

Minimum level of experience required to perform effectively in the role

• 5 Years Experience. Experience in Quality Control or R&D in an FMCG set up is preferred.

5. WORKING RELATIONSHIPS
Internal customers

1. Marketing Team
2. Business Development Team
3. Sales Team

External Customers

1. Unicharm MENA
2. Unicharm Japan

6. COMPETENCIES

Technical

1. Computer Literacy
2. Knowldged of CAD (Preferred)

Functional

1. Analytical (Quantitative and Qualitative)
2. Networking Skills
3. Reporting skills-ability to generate reports
4. Presentation Skills
5. Project Management
6. Strategic development and presentation
7. Policy development and implementation
8. Flexibility to travel-Locally and internationally

Behavioral

1. Business acumen– knows how business works; knowledgeable in current and possible future policies, practices, trends, technology and information affecting the business; knows the competition; is aware of how strategies and tactics work in the market place
2. Strategic agility – Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can create competitive and breakthrough strategies and plans; can articulately paint credible pictures and visions of possibilities and likelihoods
3. Perspective – Looks toward the broadest possible view of an issue/challenge; has broad-ranging personal and business interests and pursuits; can easily pose future scenarios; can discuss multiple aspects and impacts of issues and project them into the future
4. Technical learning – Is good at learning new industry, company, product or technical knowledge
5. Quality decisions – Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of your solutions turn out to be correct and accurate when judged over time
6. Problem solving – Uses rigorous logic and methods to solve difficult problems with effective solutions; is excellent at honest feedback; looks beyond the obvious and doesn’t stop at the first answers; probes all fruitful sources for answers
7. Interpersonal skills – Is self-aware, and has ability to relate with people across all levels of seniority as appropriate, to ensure achievement of personal targets
8. Organisational positioning skills – Understanding of organisation structure both formal and informal, is sensitive to how people and organisations function; anticipates where the landmines are and plans his/her approach accordingly; views politics as a necessary part of organisational life and works to adjust to that reality.
9. Energy and drive – Has speed and agility: taking quick and timely action; seizes more opportunities than others, pursues everything with energy, drive and a need to finish; seldom gives up before finishing especially in the face of resistance or setbacks
10. Integrity and trust – Trusted individuals who can present the unvarnished truth in an appropriate and helpful manner, keeps confidence, admits mistakes, doesn’t misrepresent themselves for personal gain

Applications close on 29th January 2025. Only shortlisted candidates will be contacted.

1. JOB INFORMATION

Division: Energy and Infrastructure
Department: Energy and Infrastructure
Reports to: Divisional General Manager
Work station: Nairobi

2. JOB PURPOSE

As a Business Development Associate, you will play a key role in driving business growth for our Specialty & Selected Commodity Industrial Chemicals, Infrastructural Aftersales in Power & Port sectors by identifying and pursuing new opportunities and nurturing relationships with existing & potential clients. You will engage clients to understand their needs and make recommendations that best meet their requirements for products and/or services to grow sales revenue for the company.

Consultative selling and solution-oriented approaches underpin the success in this role.

3. MAIN RESPONSIBILITIES OF THE JOB

1. Identify potential business opportunities and qualify sales leads through market research and networking.
2. Carrying out clients consultations, needs assessments, and uncovering gaps and opportunities for value-added solutions.
3. Addressing clients inquiries, requests for information and concerns in a timely and professional manner to build trust and credibility.
4. Provide feedback to management on market trends, clients needs and competitor activities with recommendations for competitive positioning
5. Collaborate with cross-functional teams to ensure seamless execution of our business endeavours.
6. Tracking and reporting on sales activities, pipeline, and results using available tools e.g. CRM software.
7. Support onboarding processes for new clients in accordance with the stipulated company guidelines
8. Serve as liaison between our end user customers and various OEM departments mainly Sales & R&D
9. Continuously seek ways to improve business development processes and strategies.

4. KNOWLEDGE, SKILLS AND EXPERIENCE

(Minimum level of academic and professional qualification required to perform effectively in the role)

• Bachelor’s degree in either ; business administration, marketing, Procurement, Entrepreneurship, Social sciences or a related field; additional certifications or Masters in relevant fields will be an added advantage.

Minimum level of experience required to perform effectively in the role

• At least 5 years’ working experience  with 2 years in Business Development
• Proven experience in business development, sales, or customer-facing roles. Exposure to industrial chemicals selling or trading and Technical Sales will be an added advantage.
• Experience and Knowledge in Public Procurement Processes in Kenya.
• Experience and Knowledge in Import & Export processes including general understanding of applicable tax regimes.
• Strong communication and interpersonal skills with the ability to build rapport, influence decision-making and negotiate effectively with clients and stakeholders
• Customer-centric mindset with a focus on understanding clients needs
• Results-driven attitude with a sense of urgency, persistence and determination to achieve sales goals.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint).
• Organizational and time management skills, with ability to prioritize tasks and follow through on commitments.
• Willingness to travel as needed for client meetings, conferences, or events.

5. WORKING RELATIONSHIPS
Internal customers

1. Corporate
2. Business Development
3. Infra. team members

External Customers

1. Vendors
2. Other relevant Government Agencies

6. COMPETENCIES

Functional

1. Communication & Consultative skills
2. Networking & Relationship- building skills
3. Results orientation and Resilience
4. Sales and negotiation skills-
5. Analytical and strategic thinking skills
6. Teamwork
7. Time management
8. Attention to detail

Behavioral

1. Business acumen– knows how business works; knowledgeable in current and possible future policies, practices, trends, technology and information affecting the business; knows the competition; is aware of how strategies and tactics work in the market place
2. Strategic agility – Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can create competitive and breakthrough strategies and plans; can articulately paint credible pictures and visions of possibilities and likelihoods
3. Perspective – Looks toward the broadest possible view of an issue/challenge; has broad-ranging personal and business interests and pursuits; can easily pose future scenarios; can discuss multiple aspects and impacts of issues and project them into the future
4. Technical learning – Is good at learning new industry, company, product or technical knowledge
5. Quality decisions – Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of your solutions turn out to be correct and accurate when judged over time
6. Problem solving – Uses rigorous logic and methods to solve difficult problems with effective solutions; is excellent at honest feedback; looks beyond the obvious and doesn’t stop at the first answers; probes all fruitful sources for answers
7. Interpersonal skills – Is self-aware, and has ability to relate with people across all levels of seniority as appropriate, to ensure achievement of personal targets
8. Organisational positioning skills – Understanding of organisation structure both formal and informal, is sensitive to how people and organisations function; anticipates where the landmines are and plans his/her approach accordingly; views politics as a necessary part of organisational life and works to adjust to that reality.
9. Energy and drive – Has speed and agility: taking quick and timely action; seizes more opportunities than others, pursues everything with energy, drive and a need to finish; seldom gives up before finishing especially in the face of resistance or setbacks
10. Integrity and trust – Trusted individuals who can present the unvarnished truth in an appropriate and helpful manner, keeps confidence, admits mistakes, doesn’t misrepresent themselves for personal gain

Applications close on 21st January 2025. Only shortlisted candidates will be contacted.

1. JOB INFORMATION

Division: Agrimechanization
Department: Operations
Section: Operations
Reports to: Divisional General Manager
Work station: Kisumu

2. JOB PURPOSE

This position is responsible for the development and implementation of the branch strategy to achieve set revenue & profit budget targets of the CASE in Parts, Sales, Service while consistently ensuring best customer service & experience.  This role also includes the coordination of branch operations and team management.

3. MAIN RESPONSIBILITIES OF THE JOB

Managerial/Supervisory Responsibilities

1. Develop and implement the branch brand strategy to support the achievement of the overall Division Strategy on profitability growth and market share
2. Supervise the sales, parts, and service teams in the branch to ensure the team is motivated and highly performing
3. Establish key performance indicators for branch personnel and track performance against such KPI’s
4. Oversee effective management and control of financial expenditure at the branch level for enhanced branch profitability
5. Implement effective systems that facilitate communication and employee participation to ensure employee retention and satisfaction.
6. Manage and monitor branch capacity in terms of human resources to ensure the branch operations are fully supported
7. Mentor and coach direct reports to support efficient and effective succession planning.

Operational Responsibilities

1. Identify business opportunities for the branch within the region to increase CASE market share
2. Monitor compliance with statutory and manufacture requirements with the support of the respective brands, to ensure minimal risk exposure to CFAO Kenya due to noncompliance
3. Network with key stakeholders within the community to promote branch services and identify business opportunities.
4. Promote customer satisfaction through timely resolution of all customer complaints at the branch and ensure best customer service delivery
5. Establish and implement Best practises in the branch based on respective branch’s customer diversified culture and needs
6. In collaboration with technical training and development teams, ensure the branch has the required competencies at all levels to ensure the provision of quality services in parts, sales, and service
7. Coordinate general administration of the branch to ensure that branch facilities and resources are safe and secure in line with 5S and Anzen guidelines
8. Coordinate the collection of information at the branch level on competitor activities to ensure the availability of information required to develop market penetration strategies in parts, sales and service.
9. Monitor the performance of the various brands on the 3S against the agreed targets, report on, and develop plans to address any gaps identified
10. Provide timely, accurate and complete management reports on branch performance against set KPI’s
11. Monitor the Branch cash sales and credit accounts to ensure full compliance with CFAO Kenya credit control policy and guidelines.
12. Promote adherence and compliance with CFAO’s COCE policy.

4. KNOWLEDGE, SKILLS AND EXPERIENCE

(Minimum level of academic and professional qualification required to perform effectively in the role)

A Bachelor’s Degree in Agricultural Engineering or business-related field.

Minimum level of experience required to perform effectively in the role

• At least 5 years working experience with a reputable organization in a managerial position
• Post graduate Diploma in Business Management or equivalent.
• Experience in the Agricultural Industry will be an added advantage

5. WORKING RELATIONSHIPS
Internal customers

1. All branch staffs
2. All support teams from HQ
3. Other GMs and Managing Director.

External Customers

1. Key Corporate customers.
2. Suppliers and Contractors.
3. Central Government and County Government departments

6. COMPETENCIES

Technical

1. Budgeting knowledge
2. Computer literacy
3. Project management
4. Benchmarking & evaluation
5. Financial management
6. Agriculture industry awareness
7. Human resource management
8. Performance management

Functional

1. Report writing
2. Presentation skills

Behavioral

1. Business acumen– knows how business works; knowledgeable in current and possible future policies, practices, trends, technology and information affecting the business; knows the competition; is aware of how strategies and tactics work in the market place
2. Strategic agility – Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can create competitive and breakthrough strategies and plans; can articulately paint credible pictures and visions of possibilities and likelihoods
3. Perspective – Looks toward the broadest possible view of an issue/challenge; has broad-ranging personal and business interests and pursuits; can easily pose future scenarios; can discuss multiple aspects and impacts of issues and project them into the future
4. Technical learning – Is good at learning new industry, company, product or technical knowledge
5. Quality decisions – Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of your solutions turn out to be correct and accurate when judged over time
6. Problem solving – Uses rigorous logic and methods to solve difficult problems with effective solutions; is excellent at honest feedback; looks beyond the obvious and doesn’t stop at the first answers; probes all fruitful sources for answers
7. Interpersonal skills – Is self-aware, and has ability to relate with people across all levels of seniority as appropriate, to ensure achievement of personal targets
8. Organisational positioning skills – Understanding of organisation structure both formal and informal, is sensitive to how people and organisations function; anticipates where the landmines are and plans his/her approach accordingly; views politics as a necessary part of organisational life and works to adjust to that reality.
9. Energy and drive – Has speed and agility: taking quick and timely action; seizes more opportunities than others, pursues everything with energy, drive and a need to finish; seldom gives up before finishing especially in the face of resistance or setbacks
10. Integrity and trust – Trusted individuals who can present the unvarnished truth in an appropriate and helpful manner, keeps confidence, admits mistakes, doesn’t misrepresent themselves for personal gain

Applications close on 21st January 2025. Only shortlisted candidates will be contacted.

1. JOB INFORMATION

Division: Agribusiness
Department: Agri Mechanization
Section: Sales
Reports to: Sales Manager
Work station: Nakuru

2. JOB PURPOSE

The purpose of the Case Division internship program is to:

Exposure of top university/ college students pursuing relevant courses (engineering, Business, Computer science etc) to industry experience in sales and marketing.

3. MAIN RESPONSIBILITIES OF THE JOB

Operational Responsibilities

1. Undertake market and price surveys/ analysis
2. Participate in preparation ,organization of marketing events and prepare event reports
3. Product positioning ,analysis and comparison with competition
4. Prepare Industry and specific product sales trend reports
5. Attend to customer enquiries and prepare contact reports
6. Propose process improvements and actively participate in both classroom and practical training sessions
7. On-job training (OJT) through guidance by sales executives and sales manager
8. Learn about Agri mechanization industry .
9. Comply with standard operating procedures (SOP) and Anzen standards
10. Document the training progress on the training work log and ensure periodic review by supervisor
11. Generation and analysis of sales admin reports.

4. KNOWLEDGE, SKILLS AND EXPERIENCE

(Minimum level of academic and professional qualification required to perform effectively in the role)

Degree in Agricultural /Automotive/Mechanical /Electrical/ Mechatronics Engineering or Business from a recognised institutions (Final year students or new graduates)

Minimum level of experience required to perform effectively in the role

• Computer Skills – Word, Excel, PowerPoint
• Good communication skills

5. WORKING RELATIONSHIPS
Internal customers

1. Parts department
2. Sales Department
3. Corporate and HR Department
4. Operations Department

External Customers

1. Dealers
2. Customers

6. COMPETENCIES

1. Computer Knowledge – Excel, Word, PowerPoint
2. Communication skills – Listening, Speaking and writing including presentation skills
3. Integrity and Honesty
4. Self-drive and results oriented
5. Customer focused individual
6. Innovation and creativity – always looking for better ways of working and getting better results
7. Aptitude and zeal to continuously learn and apply new technologies
8. Flexibility and time management – Ability to use time effectively and efficiently and willingness to work for long hours to complete assignments
9. Interpersonal skills and teamwork– Ability to work with others and build constructive and effective relationships with both colleagues and customers
10. Organization – Planning to ensure completion of assigned tasks and meeting deadlines

Applications close on 24th January 2025. Only shortlisted candidates will be contacted.